How Revenue Operations Has Changed Forever: 5 Key Insights
The COVID-19 pandemic rocked the business world, along with the world at large, in 2020. Many of the consequences to businesses became immediately apparent, but there are still long-lasting effects…
Is Personalization Dead?
“Sales engagement” platforms are one of the most disruptive tools in the modern stack. I like to describe them as “Marketo for sales”. Tools like SalesLoft, Outreach, and (my favorite)…
Nobody Cares About Culture
Last year I had a real hard time finding a job, I applied to over 50 roles, had 20 phone screens, 12 on-site interviews with over 50 people (including five…
How to Personalize at Scale
How to Personalize at Scale by Sara Howshar & Becc Holland The sales development industry has two camps when it comes to personalization: One camp believes personalization is a terrific…
SaaStr Scale
Longtime Revhacks readers obviously know my obsession w/ Jason Lemkin and his team at SaaStr. Nothing in my career has been more valuable (and actionable) than what I’ve learned from Jasons writing and the content produced by the team at SaaStr. To show my appreciation, I’ll buy…
Let’s Stop Talking About Retention
Retention is the hot buzzword buzzed across boardrooms, business conferences, and executive communications. If I had a nickel for every time I heard “customer retention” and “employee retention” discussed recently, well, I’d be able to buy a private island. Maybe a football team. Possibly a small country.
Y Combinator S19 Demo Day
Y Combinator S19 Demo Day Favorites Y Combinator has written the playbook on identifying and developing world-changing ideas and talent; companies like Stripe, Airbnb, and Dropbox have all come out of…
New E-book: Plugging the $700k Funnel Leak
One of the most common complaints Iceberg hears from marketing teams is that they don’t know what happens to leads after they are passed to the sales team. Marketing invests huge amounts of time and money into generating demand, but hey have no visibility into whether the fruit of their labor is given adequate attention.